Privacy Policy

Information We Collect

We collect personal information necessary to provide our online casino services, including your name, email address, contact details, date of birth, payment information, gaming activity, and account preferences. This information is collected when you register an account, make financial transactions, or interact with our customer support team. We also automatically collect technical data such as IP address, device information, browser type, and website usage patterns through cookies and similar tracking technologies.

How We Use Your Data

We use your information to provide and maintain our casino services, process deposits and withdrawals, verify your identity for security and regulatory compliance, communicate with you about your account and our services, provide personalized gaming experiences, offer customer support, and comply with legal and regulatory obligations. We may also use aggregated, anonymized data for analytical purposes to improve our services and enhance user experience.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist in operating our platform, payment processors for secure transaction handling, regulatory authorities when required by law, and security firms for fraud prevention purposes. All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your gaming experience, remember your preferences and login information, analyze website traffic and user behavior, provide personalized content and promotions, and ensure platform security. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality and your overall gaming experience.

Data Security

We implement robust security measures including advanced encryption technology, secure servers, multi-factor authentication, and strict access controls to protect your personal and financial information from unauthorized access, alteration, or disclosure. While we employ industry-leading security practices, we cannot guarantee absolute security and recommend that you also take precautions to protect your account information.

Your Rights

You have the right to access, update, correct, or delete your personal information stored in our systems. You may also request information about how your data is processed, opt out of certain communications, and request data portability where applicable. To exercise these rights or address privacy concerns, please contact our customer support team using the information provided in our Contact section.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and maintain security. Account information is typically retained for the duration of your account relationship with us and for a reasonable period thereafter as required by applicable gambling regulations and anti-money laundering laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. We will notify you of significant changes through email communications or prominent website announcements. Your continued use of our services after policy updates constitutes acceptance of the revised privacy terms and practices.